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Aigen Dev
Legal

Privacy Policy

How AIGEN LTD collects, uses, and protects your personal data when you interact with Aigen Dev.

1. Introduction

This Privacy Policy explains how AIGEN LTD (referred to as "we", "us", or "our") collects, uses, stores, and protects personal information when you visit Aigen Dev or interact with us through our website, email, or other communication channels.

We are committed to protecting your privacy and handling personal data in a transparent and lawful way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data controller

The data controller responsible for your personal information is:

  • AIGEN LTD
  • Company Number: 17187277
  • Registered Office: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
  • Contact: contact@aigendev.com

3. Information we collect

We may collect and process the following categories of information:

  • Information you provide: name, email address, project details, budget range, and any message content you submit through our contact form or via email.
  • Technical information: IP address, browser type, device information, operating system, referring pages, and pages viewed.
  • Usage information: aggregated data on how visitors interact with our website, used to improve performance and user experience.

4. How we use your information

We use the personal data we collect for the following purposes:

  • To respond to enquiries and provide information you have requested.
  • To prepare proposals, quotations, and project plans.
  • To deliver, support, and maintain agreed services.
  • To improve the content, performance, and accessibility of our website.
  • To comply with legal and regulatory obligations.

5. Lawful basis for processing

We rely on the following lawful bases under the UK GDPR:

  • Legitimate interests — to operate our business, respond to enquiries, and improve our services.
  • Consent — where you have provided clear consent, for example by submitting a form.
  • Contract — where processing is necessary to perform a contract with you.
  • Legal obligation — where required by applicable law.

6. How we share your information

We do not sell personal data. We may share your information with trusted service providers who help us operate our website and deliver our services (for example, hosting and email infrastructure providers). These providers act on our instructions and are subject to appropriate data protection agreements.

We may also disclose information where required by law, court order, or to protect our legal rights.

7. International transfers

Where personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place, such as the use of standard contractual clauses or other approved transfer mechanisms.

8. Data retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.

9. Your rights

Under the UK GDPR, you have the following rights:

  • The right to be informed about how your data is used.
  • The right of access to your personal data.
  • The right to rectification of inaccurate or incomplete data.
  • The right to erasure ("right to be forgotten").
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing.
  • Rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us at contact@aigendev.com.

10. Cookies

Our website may use a limited number of cookies and similar technologies to ensure the site functions correctly and to gather anonymous usage statistics. You can control cookies through your browser settings.

11. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date amended accordingly.

13. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at contact@aigendev.com.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.